Tryon Medical Partners was honored by NRC Health as a recipient of its 2023 Excellence in Patient Experience Award, which recognizes top-performing hospitals and health systems for excellence in delivering outstanding patient experiences across the continuum of care. A complete list of winners can be found here.
The NRC Health Excellence in Patient Experience Awards recognize the commitment and initiative necessary for organizations to cultivate and maintain long-lasting loyalty among their patient populations and the communities they serve.
This year’s winners demonstrated outstanding commitment to individualized and human-centered care, going above and beyond to ensure quality and equitable access to care.
The Excellence in Patient Experience Awards are based on NPS scores from a direct to patient survey surrounding the question of whether a patient is willing to recommend a healthcare organization to others in their community.
For more than 40 years, NRC Health has led the charge to humanize healthcare and support organizations in their understanding of each unique individual. NRC Health’s commitment to Human Understanding® helps leading healthcare systems get to know each person they serve not as point-in-time insights, but as an ongoing relationship. Guided by its uniquely empathic heritage, NRC Health’s patient-focused approach, unmatched market research, and emphasis on consumer preferences are transforming the healthcare experience, creating strong outcomes for patients and entire healthcare systems.