Frequently Asked Questions

About Us

What is Tryon Medical Partners? circle arrow

Tryon Medical Partners is an exciting new medical practice dedicated to maintaining trusted patient-doctor relationships, providing excellent and innovative care, and giving you the choices in healthcare that you deserve. To register to become a patient of Tryon Medical Partners, click here.

Will Tryon Medical Partners take my insurance? circle arrow

Tryon Medical Partners is pleased to accept the following insurance carriers: Blue Cross Blue Shield, Blue Value, Aetna, UnitedHealthcare, Cigna, MedCost, Medicare, TRICARE East, and TRICARE For Life. We also accept Blue Local through Blue Cross Blue Shield of North Carolina. In addition, we accept insurance through North Carolina Medicaid. 

For Medicare Advantage plans, we accept UHC Medicare Advantage, BCBS Medicare Advantage and BCBS HeathyBlue + Medicare, Aetna Medicare Advantage, and Humana Medicare Advantage. Please note, we do not accept Cigna HealthSprings.


What makes Tryon Medical Partners unique? circle arrow

We firmly believe we are building a better practice, one that is committed to spending more quality time with patients and providing them with greater value. Ultimately, we feel prioritizing the needs of our patients will result in care that is significantly better and more cost-effective. If our patients need referrals for a different or additional level of care, we will send them to the best physicians, regardless of hospital affiliation. We also believe in patient choice, so we support patients in their journey to find the medical home that is best for them. We hope it’s ours!

What is and what is not covered by insurance during my annual wellness visit? circle arrow

Your annual wellness visit includes a check of your height, weight and vital signs. You and your doctor will discuss any changes to your health, and will work together to create a personal health plan for the year ahead.

Please note, there are certain areas that may not be covered by your insurance provider, Medicare or a Medicare Managed Care plan. This may require paying a copay or deductible during your annual wellness visit.

Understanding what is covered and what is not may help you determine ahead of time which topics you would like to discuss with your doctor.

These areas are not covered by your insurance during your annual wellness visit:

  • Sick visits. If your time with your doctor involves a discussion of an illness or symptoms, from an infection to abdominal pain, and your doctor recommends care or a treatment plan, you will be charged a copay and/or a deductible.
  • Chronic illnesses. Your insurance for your annual wellness visit does not cover any discussion, treatment or prescription of medications for chronic illnesses or conditions, such as high blood pressure, high cholesterol or diabetes. In this instance as well, you will be charged a copay and/or a deductible.

Of course, your doctor or care provider will talk with you about any topics you would like during your annual wellness visit. However, if you have a question about what may be covered and what is not, please do not hesitate to ask at the beginning of your visit.

You may decide to schedule a separate appointment to discuss topics that are not covered under your insurance plan. But if you would prefer to avoid scheduling another appointment, we will address any additional health needs at the same time as your wellness visit.

In advance of your appointment, we encourage you to consult with your insurance provider if you have questions or concerns about your coverage.

Our team is here to help you at every step of the process. We are committed to your good health, and we appreciate you choosing Tryon Medical Partners for your healthcare needs.

How will Tryon Medical Partners obtain my medical records? circle arrow

We will work with your current provider to obtain your medical records. If you are currently an Atrium/Mecklenburg Medical Group patient, we will have access to your medical records at your initial visit to Tryon Medical Partners’ clinics. We may ask you to complete a medical record transfer request at your initial visit to ensure we have your complete medical history.