Tryon Medical Partners was honored by NRC Health as a recipient of its 2022 Excellence in Patient Experience Awards, which recognize top-performing hospitals and health systems for excellence in delivering outstanding patient experiences across the continuum of care. A complete list of winners can be found here.
The NRC Health Excellence in Patient Experience Awards, previously known as the Excellence Awards, are given each year to an elite group of winners that have demonstrated an exceptional commitment to improving the care experience, earning top satisfaction ratings from patients and their families. Their desire to better understand patient needs and aspiration to design experiences that inspire loyalty embody the NRC Health mission to bring Human Understanding to healthcare. Winners were selected from a group of eligible small, medium and large hospitals and health systems as well as pediatric facilities and medical groups that received exceptional Real-time NPS scores.
Tryon was selected as the only recipient in the Medical Group Category for its Excellence in Patient Experience Award.
For more than 40 years, NRC Health has been committed to achieving Human Understanding and bringing healthcare organizations closer to their customers than ever before by illuminating and improving the key moments that define an experience and build trust. Guided by their uniquely empathic heritage, proprietary methods, skilled associates, and holistic approach, NRC Health helps its customers design experiences that exceed expectations, inspire loyalty, and improve well-being among patients, residents, physicians, nurses, and staff.