Requirements for virtual visits:
- Patient must be physically located in the state of North Carolina
- Must have a photo ID
- Must speak English (unless scheduled with Dr. Bendezu or Dr. Bowen for Spanish-speaking patients)
- Must have a strong internet connection, and be in a stationary place — do not conduct your visit while driving or walking
Conditions NOT appropriate for virtual visits:
- A medical emergency (if this is the case, please call 911 immediately)
- Chest pain
- Shortness of breath
- Palpitations
- Abdominal pain
- Pelvic pain
- Severe bleeding
- Severe headache
- Head or neck injury, or other trauma
- Syncope or near syncope
- Dizzy, lightheaded or experiencing vertigo
- Vision changes such as severe eye pain, sensitivity to light, blurred vision or double vision
- Seizure
- Focal weakness or numbness
- Mental status change, memory loss or confusion
- Severe depression, suicidal thoughts or hallucination
- Requesting a pain medication