Tryon Virtual Connect: Requirements and Conditions

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Requirements for virtual visits:

  • Patient must be physically located in the state of North Carolina
  • Must have a photo ID
  • Must speak English (unless scheduled with Dr. Bendezu or Dr. Bowen for Spanish-speaking patients)
  • Must have a strong internet connection, and be in a stationary place — do not conduct your visit while driving or walking

Conditions NOT appropriate for virtual visits:

  • A medical emergency (if this is the case, please call 911 immediately)
  • Chest pain
  • Shortness of breath
  • Palpitations
  • Abdominal pain
  • Pelvic pain
  • Severe bleeding
  • Severe headache
  • Head or neck injury, or other trauma
  • Syncope or near syncope
  • Dizzy, lightheaded or experiencing vertigo
  • Vision changes such as severe eye pain, sensitivity to light, blurred vision or double vision
  • Seizure
  • Focal weakness or numbness
  • Mental status change, memory loss or confusion
  • Severe depression, suicidal thoughts or hallucination
  • Requesting a pain medication