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Coronavirus in Charlotte

Tryon Medical Partners Updates

Tryon Medical is participating in the Phase 3 trial of a COVID-19 vaccine manufactured by the company Moderna in partnership with Javara Research.

The trial is taking place at Tryon’s SouthPark location. We have already enrolled thousands of patients, not limited to existing Tryon patients. Click here for news about the trial.

PLEASE NOTE: If you registered for this vaccine trial and have not heard back, please be patient! Participant selection is a process and can take time. Thanks for your support.

Prioritize your wellness! Avoiding medical care can compromise your overall health, putting you at greater risk should you contract COVID-19.

New Safety Requirements for Office Visits

All our offices are open to care for you. In the past few weeks, we have increased sanitizing measures in our offices, and have asked our healthcare workers to wear face masks for your safety. We are asking patients to return the favor.
Review our new safety requirements for office visits. Remember you can book an office visit online. Thank you for your cooperation in keeping our staff healthy, so we can continue to keep you well.

Virtual Visit

Virtual Visits are an easy and convenient way to stay connected to your Tryon Medical Partners care team. We are ready to help you with any cares and concerns you have in the areas of cardiology, dermatology, endocrinology, gastroenterology, internal medicine, pulmonary, rheumatology and sleep medicine. Virtual Visits are appropriate for continuing care, mental health checks, medicare annual wellness visits and new patient visits.

Virtual Urgent Care

If you are sick or think you might have coronavirus, registered patients can use Virtual Urgent Care to connect with an on-call provider without making an appointment or coming into the office. With Virtual Urgent Care, the on-call provider can write and transmit prescriptions to your pharmacy, evaluate your symptoms for flu and coronavirus, and triage you to one of our satellite locations for further evaluation and remote testing. 

Virtual Urgent Care hours:
Monday through Friday: 8 AM to 9 PM
Saturday and Sunday: 9 AM to 2 PM

COVID-19 Evaluation and Testing

Learn more about how Tryon Medical Partners is handling COVID-19 antibody testing.

Coronavirus FAQs

The unknown makes coronavirus such a threat. We pledge to give you as much updated information as we can.

If you are, or might be, sick:

What should I do if I have been exposed?

If you have been exposed or think you have been exposed, it is critical to self-quarantine and monitor for any symptom development. Call Tryon Medical Partners before coming into the office, or use our virtual visit option. If you have been exposed and are asymptomatic, we don’t recommend testing until at least four to seven days after the exposure. This ensures a more accurate result. 

How do I prevent others from getting COVID-19 from me or someone in my home?
  • Stay home when you are sick, except to get medical care.
  • Use a separate room and bathroom for sick household members (if possible).
  • Wash your hands often with soap and water for at least 20 seconds, especially after blowing your nose, coughing or sneezing; going to the bathroom; and before eating or preparing food.
  • If soap and water are not readily available, use an alcohol-based hand sanitizer with at least 60% alcohol. Always wash hands with soap and water if your hands are visibly dirty.
  • Provide your sick household member with clean disposable face masks to wear at home, if available, to help prevent spreading COVID-19 to others.
  • Clean the sick room and bathroom, as needed, to avoid unnecessary contact with the sick person.
What are the symptoms of COVID-19?

The current list of symptoms for COVID-19 per the CDC is as follows:

  • Fever or chills
  • Cough
  • Shortness of breath or difficulty breathing
  • Fatigue
  • Muscle or body aches
  • Headache
  • New loss of taste or smell
  • Sore throat
  • Congestion or runny nose
  • Nausea or vomiting
  • Diarrhea
When should I get a test?

If you are showing symptoms, ideally, you should wait to be tested until it has been at least 48 hours since your symptoms began. This ensures a more accurate result. Testing too soon leads to misleading false negative results.

Where do I get a test?

Tryon Medical Partners has two satellite locations to provide greater access to evaluation and testing for patients. To access our remote testing locations, you must be prescreened by phone or via Virtual Urgent Care. If remote testing is appropriate, you will be scheduled for an appointment for our remote testing locations to meet our dedicated team of Tryon Medical Partners doctors and staff for an evaluation and diagnostic testing.  You may be given a flu test first. 

How accurate is the test?

Our diagnostic nasopharyngeal swab has an accuracy of 98.6%.  

How long will it take to get my results?

Test turnaround time is usually 30 to 48 hours, but can take longer depending on the volume of tests. 

Should I get an antibody test?

Learn more about how Tryon Medical Partners is handling COVID-19 antibody testing.

When should I seek emergency care?

If someone is showing any of these signs, seek emergency medical care immediately

  • Trouble breathing
  • Persistent pain or pressure in the chest
  • New confusion
  • Inability to wake or stay awake
  • Bluish lips or face

Keeping you and your family healthy:

Should I wear a face mask or face covering?

YES! The CDC says to wear cloth face coverings in public settings when around people not living in your household and particularly where other social distancing measures are difficult to maintain, such as grocery stores, pharmacies, and gas stations. Cloth face coverings may slow the spread of the virus and help people who may have the virus and do not know it from transmitting it to others.

COVID-19 can be spread by people who do not have symptoms and do not know they are infected. That’s why it’s important for everyone to practice social distancing (staying at least six feet away from other people) and wear cloth face coverings in public settings. Cloth face coverings provide an extra layer to help prevent the respiratory droplets from traveling in the air and to other people.

Is it ok to go to my doctor’s appointment?

We are bombarded daily with news and information about coronavirus. While this concern tops everyone’s list, maintaining your overall health and wellness is extremely important! Please do not hesitate to visit the doctor, either in-person or virtually, and care for your health needs at this time. If you are sick, call the Tryon Medical Partners office before coming in, noting our in-office safety guidelines. We will assess your symptoms and risk, and determine the best next steps to help you.

What can I do to prevent myself and others from getting sick?
  • Avoid contact with sick people.
  • Avoid touching your face or mouth with your hands.
  • Wash your hands often. Use soap and water for 20 seconds or an alcohol-based hand sanitizer that contains at least 60% alcohol.
  • Clean your hands before eating, after using the bathroom, and after coughing or sneezing.
  • Clean surfaces that are often touched like doorknobs and phones.
  • Stay at home as much as possible.
  • Wear a face mask and practice social distancing.
  • Avoid crowds. Crowded, closed-in locations with poor ventilation and airflow increase your risk of exposure to respiratory viruses like coronavirus.
Who is most at risk and how can I support them?

Patients who are at high risk for clinical severity of COVID-19 include those who are 65 years and older, or who have chronic lung disease, moderate to severe asthma, heart disease, obesity, BMI greater than 30, or other underlying, poorly controlled chronic health conditions such as diabetes, renal failure and liver disease. Those who are immunocompromised are also at greater risk.

Beyond having these at-risk individuals follow all the recommendations above, we can also support them in a variety of ways.

  • Know the medications they are taking and make sure they have enough on hand.
  • Monitor their food and medical supplies, making sure they have a stock of supplies to prevent them from making trips outside of the home.
  • If they are at a care facility, monitor the situation and know what the protocol is if there is an outbreak.
Should I travel?

The CDC provides information for travelers. For even more information, the U.S. Department of State provides information to assess risk in travel including travel advisories. Tryon physicians have also recommended options for safer local travel.

Can my child hang out with their friends?

The key to slowing the spread of COVID-19 is to practice social distancing. While school is out, children should not have in-person playdates with children from other households. If children are playing outside their own homes, it is essential that they remain six feet from anyone who is not part of their household. Some children with certain underlying medical conditions are at higher risk for severe illness from COVID-19. For more information, see the CDC’s Help Stop the Spread of COVID-19 in Children.

What we know about coronavirus:

What is coronavirus and how did these cases begin?

On January 30, the World Health Organization (WHO) declared coronavirus a global health emergency. Being a new strain, information about coronavirus is still developing but cases have ranged from mild illness to death. While this strain is new, coronavirus is a large family of viruses that most often infect animal species, though they can spread from animals to humans. 

How many cases of coronavirus have been found in the U.S.?

Cases are increasing exponentially. To see the numbers reported in North Carolina, click here. For South Carolina case numbers, click here. The CDC continues to release new information on U.S. cases and their geography.

Is it OK for me to donate blood?

In healthcare settings across the United States, donated blood is a lifesaving, essential part of caring for patients. The need for donated blood is constant, and blood centers are open and in urgent need of donations. CDC encourages people who are well to continue to donate blood if they are able, even if they are practicing social distancing because of COVID-19. Tryon Medical Partners works with The Blood Connection periodically to host blood drives that offer complementary COVID-19 testing.