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Coronavirus in Charlotte

Tryon Medical Partners Updates

Our goal is to help you avoid the emergency department whether or not you develop COVID-19.
We’ve now expanded our virtual visit offerings to do just that.

Virtual Visit is Appropriate for:

  • Continuing Care – Do not cancel your appointment or put it off! Ongoing issues like diabetes, emphysema and rheumatoid arthritis cannot wait and can compromise your overall health.
  • Mental Health ChecksThese are challenging times. If you are having difficulty sleeping or managing stress, schedule a mental health check with the doctor who knows you.
  • Medicare Annual Wellness Visits – Medicare Annual Wellness Visits can now be conducted via virtual visit or telephone. If you already have your visit scheduled, it can be changed to a virtual visit at your request.
  • New Patient Visits – Tryon Medical Partners is accepting new patients and can start providing care to new patients virtually. There is no better time to establish a relationship with a practice who can keep you healthy – in good times and challenging ones.

Virtual Urgent Care:

If you are sick or think you might have coronavirus, registered patients can use Virtual Urgent Care to connect with an on-call provider without making an appointment or coming into the office. With Virtual Urgent Care, the on-call provider can write and transmit prescriptions to your pharmacy, evaluate your symptoms for flu and coronavirus, and triage you to one of our satellite locations for further evaluation and remote testing. 

Unlike traditional urgent care visits, Virtual Urgent Care is the same cost of an in-office visit.

Virtual Urgent Care extended hours:
Monday through Friday: 8 AM to 9 PM
Saturday and Sunday: 9 AM to 2 PM

In-Person Visits:

Our offices are sanitized and optimized for your safety. All healthcare workers are wearing face masks for their protection and yours. We are seeing sick patients with respiratory or infectious symptoms at our two new satellite locations or virtually.

COVID-19 Evaluation and Testing:

Tryon Medical Partners is now exclusively using a COVID-19 test that returns results in 30 hours. We offer two satellite locations for evaluation and testing. Learn more


Coronavirus FAQs

It’s time to put panic aside and be prepared. The unknown is what makes coronavirus such a threat. We pledge to give you as much updated information as we can.

Here are a few common questions/answers about the coronavirus outbreak:

What are the symptoms of coronavirus?

According to the CDC, symptoms of coronavirus may appear two to 14 days after exposure and have included fever, cough and shortness of breath. If you are exhibiting any symptoms, call your doctor. 

Is it ok to go to my doctor’s appointment?

We are bombarded daily with news and information about coronavirus. While this concern tops everyone’s list, maintaining your overall health and wellness is extremely important! Please do not hesitate to visit the doctor, either in-person or virtually, and care for your health needs at this time. 

If you are sick, call the Tryon Medical Partners office before coming in. We will assess your symptoms and risk, and determine the best next steps to help you.

What can I do to prevent myself and others from getting sick?

  • Avoid contact with sick people.
  • Avoid touching your face or mouth with your hands.
  • Wash your hands often. Use soap and water for 20 seconds or with an alcohol-based hand sanitizer that contains at least 60%-95% alcohol.
  • Clean your hands before eating, after using the bathroom and after coughing or sneezing.
  • Clean surfaces that are often touched like doorknobs and phones.
  • Stay at home as much as possible.
  • Avoid crowds. Crowded, closed-in locations with poor ventilation and airflow increase your risk of exposure to respiratory viruses like coronavirus.

Who is most at risk and how can I support them?

Older adults and those who have serious chronic medical issues like diabetes, heart disease and lung disease are most at risk of getting very sick.

Beyond having these at-risk individuals follow all the recommendations above, we can also support them in a variety of ways.

  • Know the medications they are taking and make sure they have enough on hand.
  • Monitor their food and medical supplies, making sure they have a stock of supplies to prevent them from making trips outside of the home.
  • If they are at a care facility, monitor the situation and know what the protocol is if there is an outbreak.

Should I travel?

The CDC provides information for travelers. For even more information, the U.S. Department of State provides information to assess risk in travel including travel advisories

What is coronavirus and how did these cases begin?

On January 30, the World Health Organization (WHO) declared coronavirus a global health emergency. The respiratory illness, first identified in Wuhan, China, has now resulted in thousands of cases across China. Being a new strain, information about coronavirus is still developing but cases have ranged from mild illness to death.

While this strain is new, coronavirus is a large family of viruses that most often infect animal species, though they can spread from animals to humans. Many patients have reported no contact with animals so Chinese officials report person-to-person contact is responsible for spreading the virus.

How many cases of coronavirus have been found in the U.S.?

As of April 2, there have been 186,101 total cases of coronavirus in the U.S. including 3,603 deaths according to the Centers for Disease Control (CDC). There are 1,584 confirmed cases of coronavirus in North Carolina and 1,083 in South Carolina.

The CDC continues to release new information on U.S. cases and their geography.