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Tryon Virtual Connect: Online doctor visits on your time

We are pleased to introduce Tryon Virtual Connect. Now you have access to Tryon Medical physicians and advanced care providers – online, in real time.

All you need is a camera-enabled computer, tablet or smart phone, and you can connect with us face-to-face to discuss minor conditions or medical issues outside of the office setting.

Tryon Virtual Connect (TVC) is available for “walk-in” virtual visits (same day; no appointment needed), and “scheduled” virtual visits (appointments made in advance with a specific physician or advanced care provider).

This is a convenient alternative to an in-office visit for patients who are in overall good health, without complicating factors, but who are experiencing a variety of common, minor conditions.

Anyone who is currently registered as a patient of Tryon Medical Partners is welcome to schedule a visit through TVC. Please note, you must have been seen in the office by your physician within the last 12 months, and you must be physically located in North Carolina at the time of your virtual visit.

If you have not already registered as a patient, you can do it now on our Patient Portal.

Our nurses will assist you in scheduling your visit: call us at 704-495-6334.

A Tryon Virtual Connect visit with a general internist (MD or DO) is normally $79, and a virtual visit with an advanced care provider (physician assistant or nurse practitioner) is $49. As Tryon Medical Partners is opening its new offices this fall, ALL TVC visits will be $49, regardless of whether you see an internal medicine physician or an advanced care provider.

To determine if these services are covered by your insurance plan, please contact your insurance provider.

The following conditions can be scheduled as “walk-in” (same day) virtual visits:


  • Allergic skin reaction
  • Athletes foot
  • Bed bugs
  • Cold sores
  • Eczema
  • Fever blister
  • Genital Herpes (recurrence)
  • Head lice
  • Insect bite
  • Jellyfish sting
  • Jock itch
  • Poison Ivy
  • Rash
  • Ringworm
  • Scabies
  • Shingles
  • Sunburn

EENT (Eye Ear Nose and Throat):

  • Pink/Red Eye
  • Seasonal allergies
  • Sinus problems


  • Constipation
  • Diarrhea
  • GERD (reflux)/heartburn
  • Nausea/vomiting

Infectious Disease:

  • Exposure to influenza
  • Exposure to whooping cough
  • Influenza
  • Pink eye
  • Sinusitis
  • Sexually transmitted disease
  • Tick bite
  • Upper respiratory infection (cold)
  • Urinary Tract Infection
  • Yeast infection


  • Cough


  • Gout attack

The following  conditions can be treated as “scheduled” (appointment made in advance with a specific physician or advanced care provider within Tryon Medical Partners) virtual visits:


  • Acne
  • Alopecia (hair loss)
  • Athletes foot
  • Eczema
  • Genital herpes (recurrent)
  • Jock itch
  • Toenail fungus

EENT (Eye Ear Nose and Throat):

  • Seasonal allergies


  • Diabetes
  • Hypothyroid
  • Lipids (cholesterol)


  • Constipation
  • GERD (reflux)/heartburn

Psychiatry(ONLY if approved by your physician for your specific situation. This will have been scheduled by your primary care provider in follow up to an in office visit):

  • ADD (Attention deficit disorder)
  • Anxiety
  • Depression
  • Insomnia


  • COPD/asthma
  • Smoking cessation

Travel Medicine:

  • Altitude illness prevention
  • Malaria prophylaxis
  • Sea sickness/motion sickness prevention

PLEASE NOTE: If you have a medical emergency, do not use Tryon Virtual Connect – call 911. In addition, there are a number of urgent healthcare needs where virtual care is not appropriate.

DO NOT use TVC if your condition includes:

  • Abdominal pain
  • Age 65 or over and requesting a medication that is on the high-risk list
  • Bleeding
  • Chest pain
  • Coumadin or warfarin use
  • Dementia or memory loss
  • Dizziness or lightheadedness
  • Form completion (FMLA, disability, handicap placard, etc.)
  • Head or neck injury or other trauma
  • Headache
  • Mental status changes or confusion
  • Non-pain medication controlled medication request (unless the virtual visit is specifically scheduled by your primary care provider in follow up to an in office visit)
  • Pain medication request
  • Palpitations (heart racing or skipping beats)
  • Passing out or losing consciousness (Syncope)
  • Pelvic pain
  • Pregnant or breastfeeding
  • Seizure
  • Severe depression (suicidal, hallucinations).
  • Suppressed immune system (cancer, chemotherapy, transplant, HIV, steroids or other immune suppressing medications)
  • Vision changes (sensitivity to light, blurred vision, double vision)
  • Weakness or numbness

PLEASE NOTE: Prior to your virtual visit, you will be required to answer a series of questions about your condition that will help to further determine if your specific situation is appropriate for virtual care. If at any time during the virtual visit, it is determined that your specific situation is not appropriate for virtual care, the virtual visit will end, and you will not be charged for the session. Also note, you will need a valid form of photo identification.

Remember, you must register as a patient if you have not already done so on our Patient Portal.

If you are ready to schedule your TVC visit, please contact a Tryon Medical Partners nurse at 704-495-6334.